Bab8 Privacy Policy – Your Data Protection & Personal Information

At bab8, we understand that the privacy and security of personal data is of utmost importance to every user who trusts our platform for their online entertainment. This Privacy Policy is designed to give you a clear and transparent overview of the types of information we collect, how we use it, who we share it with, and the security measures we take to protect that information.

By using the bab8 platform — whether via web browser or mobile app — you agree to the privacy policy set out here. If you do not agree with any part of this policy, please stop using our platform immediately.

1Introduction

This Privacy Policy applies to all personal information collected through the bab8 platform, including the website, mobile app, email, and any other official communication channels we provide. This policy should be read together with bab8's Terms and Conditions and our Responsible Gaming Policy.

Bab8 operates in full compliance with applicable personal data protection laws. We are committed to ensuring that all collection, processing, and storage of personal data is carried out in a lawful, fair, and transparent manner.

In this policy, the following terms refer to:

• "bab8", "we", "us" refers to the operator of the bab8 platform.
• "You", "user", "member" refers to any individual using the bab8 services.
• "Personal data" refers to any information that can be used to identify you directly or indirectly.

2Information We Collect

Bab8 collects various types of information from users to provide a secure, personalized, and high-quality service. The information we collect can be categorized as follows:

Account Registration Information

When you register a bab8 account, we will request the following information:

• Full name (as shown on official identity documents)
• A valid and active email address
• Mobile phone number
• Date of birth (for age verification)
• Account password (encrypted and not visible to bab8 staff)
• Country and residential address

KYC Verification Information

To comply with legal requirements and ensure platform security, we may request additional documents:

• Copy of identity card or passport
• Proof of address (utility bill or bank statement)
• Selfie or photo for facial verification

Transaction Information

Every financial transaction you make on bab8 is recorded for security and accounting purposes, including:

• Total deposit and withdrawal amounts
• Payment methods used
• Transaction reference number
• Transaction date and time
• Current account balance

Technical & Usage Information

We automatically collect technical information when you access the bab8 platform:

• Your device's IP address
• Web browser type and operating system version
• Device information (model, screen resolution)
• Pages visited and time spent on each page
• Cookie and login session data
• Gaming history and betting activity

3How We Use Your Data

All information we collect is used solely for legitimate purposes related to the operation of the bab8 platform. The table below outlines the primary purposes for which your data is used:

Bab8 will not use your data for any purpose beyond those stated above without first obtaining your consent. Any new data use not listed here will be communicated to you through an update to this privacy policy.

4Data Sharing with Third Parties

Bab8 takes seriously our commitment to never selling or indiscriminately sharing your personal data. However, there are specific situations where we may need to share your data with trusted third parties:

• Payment service providers — to process your deposits and withdrawals via your chosen payment method (e.g., banks, e-wallet providers).
• Game software providers — certain game session data is shared with game providers to ensure smooth gameplay and integrity.
• Identity verification agency — for KYC and age verification purposes to comply with legal requirements.
• Relevant authorities — bab8 will disclose user data to law enforcement agencies or regulatory bodies if required by court order or applicable law.
• Technical service providers — cloud infrastructure and cybersecurity providers that help us operate the platform securely and efficiently.

5Data Security

Protecting your personal data is among bab8's highest priorities. We implement multiple layers of technical and operational security to ensure your data is always well protected:

• 256-bit SSL Encryption — all data transmitted between your device and bab8 servers is encrypted using bank-grade TLS/SSL technology.
• Hashed password storage — your password is never stored in plain text. We use a strong hashing algorithm (bcrypt) so that no one, including bab8 staff, can ever view your actual password.
• Two-factor authentication (2FA) — you are encouraged to enable 2FA on your bab8 account for an additional layer of protection.
• Real-time security monitoring — our systems continuously monitor for suspicious activity and unauthorized access attempts automatically, 24 hours a day.
• Internal access controls — only authorized bab8 staff with a legitimate business need may access user data, and all access is logged for audit purposes.
• Periodic security testing — the bab8 platform undergoes regular penetration testing and security audits by independent parties.

6Cookies & Tracking Technologies

Bab8 uses cookies and similar tracking technologies to enhance user experience, analyze platform traffic, and deliver more relevant content. The types of cookies we use include:

• Essential cookies — required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Analytics cookies — helps us understand how users interact with the platform for continuous improvement purposes.
• Preference cookies — stores your preferences such as language and display format for convenience on future visits.
• Marketing cookies — used to deliver relevant promotions and advertisements. You may opt out of this type of cookie.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the bab8 platform.

7Your Rights as a User

As a bab8 user, you have the following rights regarding your personal data. We fully respect these rights and will process each of your requests promptly:

• Right of access — you have the right to request a copy of all personal data we hold in relation to your account.
• Right to rectification — you may request the correction of any inaccurate or incomplete data.
• Right to erasure — in certain circumstances, you may request that we delete your personal data, subject to legal obligations requiring us to retain it.
• Right to restrict processing — you may request that we restrict how we process your data under certain circumstances.
• Right to data portability — you have the right to receive your personal data in a machine-readable format for transfer to another platform.
• Right to object — you may object to the processing of your data for direct marketing purposes at any time.
• Right to withdraw consent — for processing that relies on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact the bab8 customer support team. We will process your request within 30 business days.

8Data Retention Period

Bab8 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. General data retention guidelines are as follows:

• Active account data — retained for the duration of your active account and for an additional period after account closure for audit purposes.
• Financial transaction records — retained for a minimum of 7 years in accordance with financial and tax legislation.
• Customer support communication logs — retained for 3 years for reference and dispute resolution.
• Technical data and access logs — retained for 12 months for security and troubleshooting purposes.
• KYC Documents — retained for the duration of account activity and at least 5 years after account closure for anti-money laundering compliance.

Once the relevant retention period has ended, your data will be securely deleted or anonymized from our systems.

9Children's Privacy

The bab8 platform is strictly for users aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.

If you become aware that someone under the age of 18 has registered an account at bab8 or has provided us with their personal information without the knowledge of their legal guardian, please notify bab8's customer support team immediately. We will take prompt action to suspend the account in question and delete all related data.

10Privacy Policy Amendments

Bab8 reserves the right to amend or update this Privacy Policy at any time. Any changes will take effect immediately upon publication on our platform, unless a different effective date is specified.

For amendments involving material changes to how we handle your personal data, we will notify you via in-platform notification or your registered email at least 14 days before the changes take effect.

We encourage you to review this page periodically to ensure you are always aware of the latest version of bab8's Privacy Policy currently in effect. The most recent update date is always displayed at the top of this page.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you. You can reach us through the following channels:

• Live Chat — available 24/7 directly within the bab8 platform, the fastest way to get a response.
• Email — [email protected] (response within 24 working hours).
• FAQ — visit the page FAQ us for quick answers to common questions.

We are committed to addressing every privacy-related enquiry seriously and providing a clear response within a reasonable timeframe. Our preferred languages for support communication are Malay and English.